Commit
For a company car policy to be effective, it is vital that the agreements made are scrupulously carried out. Arval works accurately and efficiently, without losing sight of the need for flexibility. We do what we’ve promised and make the results measurable via our comprehensive Service Level Agreement. We will put all agreements that have been made with you on paper as well as record them in our computerised system. If we fail to fulfil the agreed upon norms, we will attach a penalty to this default.
Customer and driver surveys show that our clients are extremely happy with our level of service. Indeed, so happy that a large share of our clients have been doing business with us for the better part of eight years. Research bureau Heliview also emphasises this. Their yearly survey shows that Arval has the most satisfied clients in 2006 untill 2011.
Customer and driver surveys show that our clients are extremely happy with our level of service. Indeed, so happy that a large share of our clients have been doing business with us for the better part of eight years. Research bureau Heliview also emphasises this. Their yearly survey shows that Arval has the most satisfied clients in 2006 untill 2011.