Mission
'Arval not only gives you what you’ve asked for, it gives you what you have always wanted to have.’

Arval has had a clear-cut mission since its first day of business in 1989. This mission comprises not only giving you what you’ve asked for, but offering you such an extensive level of service that fleet management will basically become a ‘side issue’ for you.

We have learnt from practical experience that companies require a high level of efficiency from their fleet manager as well as transparency in combination with accurate service. And this is precisely what Arval focuses on. We aim to consistently improve the efficiency of our collaboration with our clients and drivers. To provide our clients with more insight into the various costs and returns, but remaining accurate throughout.

Arval has proven successful in this mission. But we haven’t reached the finish line yet. We will continue to improve and renew ourselves as a company, by listening both to you and our own people. Not so we can simply give you what you’ve asked for, but so we can go the extra mile and give you what you’ve always wanted to have.


Vision
Arval has a clear and honest view of the leasing business. Clear, because we don’t use complicated jargon. And honest, because we are prepared to say ‘no’ if a request or wish isn’t feasible or if there’s a risk it will make our provision of services less efficient for you as our client.

Arval’s main differentiation as a company lies in how we implement our unique total service concept. Working from a solid base, we provide efficient service down to the last detail. Our scrupulous and experienced employees form the foundation of this distinctive concept. Arval trusts its staff, and they trust Arval.

When you team up with Arval, you can rely on solid expertise. Throughout the first two years of their employment, Arval’s young and enthusiastic staff members are given an intensive introduction into the fine points of our provision of services. Because at Arval, it’s all about the details.

Arval does everything it can to constantly improve itself as an organisation. You will get what we’ve promised you, and where possible even more. It therefore comes as no surprise that in 2006, 2007, 2008 and 2009, Arval was named ‘Best Leasing Company’ by research bureau Heliview.